Quality Management Techniques for PMs

Quick Definition:

Project Quality Management includes the processes for incorporating the organization’s quality policy into the project to ensure it meets the requirements of its stakeholders.

Quality Management

QA vs. QC: What’s the Difference?

One of the most common points of confusion in PM is the difference between Quality Assurance and Quality Control:

  • Quality Assurance (QA): Focuses on the process. It’s about preventing defects by ensuring the project follows the right standards and procedures.
  • Quality Control (QC): Focuses on the product. It’s about identifying defects in the final deliverables through testing and inspection.

Continuous Improvement

Adopt the PDCA (Plan-Do-Check-Act) cycle to ensure that your project processes are constantly being refined and improved.